SignalRGB Refund Policy

Try SignalRGB Pro Risk-Free for 72 Hours

Not sure if a Pro Subscription is right for you? No problem! We offer a 72-hour money-back guarantee. If you decide within 3 days that it's not for you, simply contact our support team at support@signalrgb.com and we'll issue a full refund. We will do our best to process your refund request within 5 business days.

For faster processing, please include your account login email in your message.

Note: This guarantee applies to new subscriptions only.

Light Points & Virtual Content

Light Points Purchases

Light Points purchases are generally non-refundable. Light Points are virtual currency designed for use within the SignalRGB platform and have no real-world monetary value.

Limited Exceptions: We may provide Light Points refunds at our sole discretion in the following situations:

• Technical errors that prevent delivery of purchased Light Points

• Unauthorized purchases reported within 48 hours

• Product compatibility issues not clearly disclosed at time of purchase

Virtual Content (Effects, Wallpapers, etc.)

Virtual content purchased with Light Points follows the same policy as Light Points purchases. Generally non-refundable, with exceptions for:

• Technical issues preventing content from working as described

• Compatibility problems not disclosed in product descriptions

• Unauthorized purchases reported within 48 hours

Important Notes:

• Refunds are processed as Light Points, not cash, and are credited back to your account

• Light Points refunds allow you to purchase different effects that may better suit your setup

• All refund decisions are made at SignalRGB's sole discretion

• Product requirements (such as HUD settings for game integrations) should be reviewed before purchase

How to Request a Refund

Contact Support: Email support@signalrgb.com within 48 hours of your purchase

Include Details:

• Your account login email

• Purchase date and items purchased

• Detailed explanation of the issue

Response Time: We'll respond to refund requests within 2-3 business days

Processing: Approved Light Points refunds are typically processed within 1 business day

Questions?

For questions about our refund policy or to request a refund, contact our support team at support@signalrgb.com.